1. What is personal data?

Personal data, within the meaning of Article 4 (1) of the RGPD, concerns any information relating to a natural person identified or identifiable by the aggregation of several pieces of information (identity elements, location elements, religious opinions, browsing history, etc.).

You are identified when you provide information such as your surname and first name. In the absence of this information, you can be identified when you provide :

• An identifier (e.g. username, IP address)
• Your contact details (e.g. e-mail address, telephone number)
• An identification number (e.g. contact form number)

 

2. What is a treatment?

A personal data processing operation is, within the meaning of Article 4 (2) of the GDPR, any operation or set of operations applied to personal data or sets of personal data, such as:

• Collection
• Storage
• Registration
• Transmission
• …

Any action relating to your personal data constitutes processing of said data.

3. How do we obtain your consent?

By registering for our services and/or filling in a contact form on our website https://www.lesvignoblesfoncalieu.com, you agree and accept that we may collect, process, store and/or use the personal data transmitted, in accordance with the rules set out below.

By giving us your consent, you also retain your rights of access and communication, rectification, portability, as well as the right to erasure or “right to be forgotten” of your personal data. These rights are detailed in the “Your rights” section of our privacy policy.

1. The purposes of processing your data

Les Vignobles Foncalieu collects the data it needs to fulfil the following purposes:

• Customer relations and product order management :
  • Data concerning orders, transport, delivery, payment, invoicing, accounting, customer relations, claims management and after-sales service. This data is only shared with trusted partners, such as payment service providers and carriers, to ensure that orders are processed correctly.

 

• Management of marketing actions and commercial relations:
  • To provide you with commercial and promotional offers;
  • To personalize our site and our offers according to your observed and/or declared preferences;
  • Personalize our communications to you, in particular by sending you newsletters based on your observed and/or declared preferences, or by sending you abandoned shopping basket reminder e-mails.
  • Carry out commercial solicitation operations;
  • Produce sales statistics, analyses and marketing tools (classification, score, etc.);
  • Organize contests, lotteries or any other promotional operation, with the exception of online gambling subject to approval by the French online gaming regulatory authority.

 

• Management of requests to exercise rights and complaints from visitors, prospects and customers:
  • Manage requests to exercise the rights described below;
  • Manage any claims and/or disputes;
  • Manage your comments and customer reviews on the website and/or web pages we publish and host on social networks.

Les Vignobles Foncalieu undertakes to ensure that your data is processed in compliance with the aforementioned purposes and for purposes that are compatible with them.

Les Vignobles Foncalieu collects your personal data for the purposes of fulfilling its contractual obligations. We store this data in active databases, files or other types of documents that respect the principles and good practices of data retention security for as long as you use our services.

2. How long we keep your data

Les Vignobles Foncalieu stores your data only as long as is necessary for the purposes for which it was collected, for the performance of the contractual relationship or to comply with its legal obligations.

Once this period has elapsed, the data will be archived, deleted or anonymized, in compliance with the retention periods defined by the legal authorities.

3. Your rights and how to exercise them.

A person concerned by the processing of his or her personal data is granted rights:

• Right to information :

Les Vignobles Foncalieu is obliged to provide you with certain information if you request it (e.g. identity of the data controller, purpose, etc.).

• Right of access and communication of all data concerning her:

You can request access to your data and obtain a copy of it when it is being processed.

• Right of rectification :

You can have your data corrected if it is incorrect or inaccurate. Vignobles Foncalieu may ask you to identify yourself to them when the request concerns so-called “sensitive” data.

• Right to be forgotten

You may ask Les Vignobles Foncalieu to delete any data it holds about you, within the limits of the data it needs to fulfil its contractual or legal obligations.

• Right to object

You may object to processing if you are in a particular situation. A receipt is required for all requests other than those relating to commercial prospecting.

• Right to data portability

You may retrieve from Les Vignobles Foncalieu all data concerning you in a machine-readable and comprehensible format.

• Right to restrict processing

You can ask Les Vignobles Foncalieu to keep your data without using them. Your data will therefore be frozen for a temporary period in cases where you are exercising another right at the same time (e.g. contesting the accuracy of the data, objecting to the processing of your data, unlawfulness of the processing).

Les Vignobles Foncalieu reserves the right to modify and amend this privacy policy at any time, in particular in accordance with changes in applicable laws and regulations.

If Les Vignobles Foncalieu wishes to use personal data in a manner different from that stipulated in the privacy policy in effect at the time of collection, these changes will be published in a new version of this privacy policy.